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How is Bitrix24 best used?

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How is Bitrix24 best used?

Certain business practices were not known to people or some terrain before the advent of the digital age, as was the aftermath of the pandemic, which sprouted hybrid work modes. Looking at what we call the norm now, it can be said that life has a unique way of stirring the best out of us. Innovations like physical workspace hubs and then the online workspace are just carefully considered ideas for remote work and convenience. 

While we can name more than a few inventions in this direction, today’s post will identify one of the most celebrated software applications that have ever existed. It gets more interesting when it identifies with cloud-based technology to embrace social collaborations while addressing management tools. You will understand what Bitrix24 is all about and what makes it exceptional compared to other similar applications. 

What is Bitrix24? 

Bitrix24 is a suite of business management and communication tools. It includes features such as CRM, project management, task management, document management, and employee management. 

Bitrix24 also provides tools for communication and collaboration, such as instant messaging, videoconferencing, and a company social network. The software is offered as both a cloud-based service and a self-hosted solution. 

What is Bitrix24 used for? 

Bitrix24 is used to manage a wide range of business operations and activities. Some of the main uses include: 

  1. Customer Relationship Management (CRM): Bitrix24's CRM module helps businesses manage their interactions with customers, including lead tracking, sales forecasting, and marketing automation. 
  2. Project Management: Bitrix24's project management features allow teams to plan, organize, and track tasks, deadlines, and resources across multiple projects. 
  3. Task Management: Bitrix24's task management tools help teams coordinate their activities and stay on top of deadlines and deliverables. 
  4. Document Management: Bitrix24's document management system enables businesses to store, organize, and share documents, making it easy to collaborate on documents with team members. 
  5. Employee Management: Bitrix24 includes tools for employee management, such as time tracking, absence management, and employee self-service. 
  6. Communication and Collaboration: Bitrix24 also provides a range of tools for communication and collaboration, such as instant messaging, videoconferencing, and a company social network. 

Is Bitrix24 free?  

Bitrix24 offers both free and paid plans. The free plan provides access to a limited set of features, including CRM, project management, task management, and document management. The free plan also includes access to a social network for communication and collaboration, as well as 5GB of storage. This plan is limited to 12 users and comes with several limitations. 

For more advanced features such as additional storage, more users, and more advanced capabilities like marketing automation and telephony, additional paid plans are available. The pricing of these plans is based on the number of users and the amount of storage required. 

What are the drawbacks of Bitrix24? 

Bitrix24 is a powerful business management and communication tool, but there are a few drawbacks to consider: 

  1. Limited customization options: While Bitrix24 offers a wide range of features, some users may find that they are not able to fully customize the software to their specific needs. 
  2. Learning curve: The software can be complex to use, and it may take some time for users to become familiar with all its features and capabilities. 
  3. Limited scalability: The free version of Bitrix24 is limited to 12 users, which may not be suitable for larger teams or businesses. The paid version is scalable, but the pricing may become expensive. 
  4. Integration Limitations: Bitrix24 has some integration capabilities with other platforms, but it may not work seamlessly with all systems, especially on the free plan. 
  5. Reports and Analytics: The reporting and analytics capabilities of Bitrix24 are not as advanced as some of the other Business Intelligence Tools available. 


Bitrix24 is very helpful in managing the business process, and improving communication, and collaboration among team members.  

Bitrix24 is a robust and feature-rich tool, but it may not be the best fit for every business, especially if you have more specific needs. It's always a good idea to test out the free plan before considering any paid plan. 
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  Jan 13, 2023       by oluwafemi-smith       146 Views

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